Golf Shop Salesperson

Property Description:

Nestled in the scenic landscape of Winnetka, Illinois, the Winnetka Golf Club offers a premier golfing experience amidst its lush green surroundings.  Winnetka Golf Club renovated both the 18 hole and 9-hole courses and opened for play in August 2024.

The 18-hole public golf course presents a challenging yet enjoyable game for golfers of all skill levels. With tree-lined fairways, strategically placed bunkers, and undulating greens, it combines natural beauty with a test of golfing prowess.

The course is framed by majestic trees and offers a picturesque backdrop that changes with the seasons, providing a visual treat year-round. Beyond golf, the Winnetka Golf Club boasts a welcoming clubhouse with a pro shop, restaurant, and event spaces, making it a hub for community gatherings and social events. Whether you’re a dedicated golfer or seeking a serene escape in nature, the Winnetka Golf Club promises an unforgettable experience.

This property showcases a community-oriented approach to golf, offering various golf programs, lessons, leagues, and tournaments, fostering connections among golf enthusiasts. The dedicated staff ensures a seamless and enjoyable golfing experience, from practicing at the range to relaxing in the clubhouse. The Winnetka Golf Club is not only a golfing destination but also a vital part of the local community, hosting events and fundraisers that bring neighbors together.

Position Summary:

Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner.  Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.

Essential Duties and Responsibilities:

• Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.
• Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees.
• Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures.  Take messages for patrons who may be on course.
• Interact with pass-holders, members and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
• Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
• Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
• Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
• Perform other duties as appropriate.

Qualifications:

• High school preferred.
• 1 year experience in golf shop and/or customer service/retail sales environment preferred.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

Classification:

Part-time or Full Time, Seasonal, Hourly, Non-exempt

Pay Range:

$16 to $19 per hour

KemperSports Management is an Equal Opportunity Employer