General Manager

Property Description:

Rock Spring Golf Club was founded in 1925.  The Founders hired Seth Raynor, the famed golf course architect of Fishers Island, NY., Chicago Golf Club and Yale Golf Course, just to name a few.  The Rock Spring clubhouse overlooks a 5 acre spring fed Cable Lake which adjoins the first and second holes.  The view to the east presents a panorama of the Manhattan skyline.  The course has played host to the New Jersey State Open and the US Healthcare Classic along with several State PGA and USGA qualifying events.

 

Rock Spring Golf Club is the only public golf course in the US designed by Seth Raynor.  The 6600-yard par 72 course is built on a rolling, tree-lined site with traditional design features seen on Seth Raynor layouts.  Located only 15 miles from Manhattan, the club benefits from strong demand and limited public course supply.  The play is made up of Annual Passes, Resident and non-resident daily fee golf.

 

Position Summary:

Manages and directs the overall operational and fiscal performance of the facility in compliance and in accord with Company policies and procedures.  Develops and implements fiscal, operational, and business development plans and strategies. Establishes and administers operational standards and quality performance guidelines for all system operating functions and staff.

 

Essential Duties and Responsibilities:

• Oversee and direct the daily operations and standards of Golf Operations, Course and Grounds, Food and Beverage and marketing
• Direct, coordinate and monitor the development of the facility’s annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management.
• Assist in acquisition, selling and implementation of golf outings, banquets and events.
• Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments.
• Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments.
• Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures.
• Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate.
• Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality.
• Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures.
• Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc. to ensure compliance with Company human resources policies and procedures.
• Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence.
• Develop and maintain positive relationships with clients, municipal officials, and community organizations.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Assure the efficient and timely submission of all required operational, financial, budgetary and related reports.

 

Qualifications:

• College degree preferred.
• 5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.
• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

 

Supervises:

Department Managers

 

Classification:

Full-time, Non-Seasonal, Salaried, Exempt

 

KemperSports Management is an Equal Opportunity Employer