General Manager

Position Location

Mansfield Fieldhouse, located in Mansfield, Texas, is a premier indoor sports destination for athletes, families, and sports enthusiasts throughout the Dallas-Fort Worth region. The facility features 8 full-size basketball courts that convert to 12 volleyball courts, creating a dynamic environment capable of hosting high-level tournaments, leagues, camps, and training year-round. From the energy of tournament weekends to the daily rhythm of leagues, training, and community programming, Mansfield Fieldhouse serves as a central hub for athletic competition and development. The facility brings together athletes of all ages and skill levels in a fast-paced, team-oriented environment where sports, community, and memorable experiences come together under one roof.

Position Summary

The General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex featuring indoor sports, tournaments, leagues and program activity. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.

 

Essential Duties and Responsibilities:
Operational Leadership:

• Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.
• Develop and implement operational policies and procedures to optimize facility utilization.
• Develop operational standards  for all departments to include, sports and events, food and beverage, merchandising, sponsorship sales
• Execute on KemperSports Core initiatives: TrueService, TrueLeadership, Green to a Tee and Safety National
• Ensure facility meets all local safety and permitting requirements

Team Management: 

• Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.
• Foster a collaborative and positive work environment to enhance employee performance.

Financial Management:

• Develop and manage budgets, controlling costs and maximizing revenue streams.
• Identify opportunities for sponsorship, partnerships, and revenue-generating events.
• Monitor financial performance and prepare budget reports.

Facility Maintenance: 

• Oversee the maintenance and cleanliness of both indoor and grounds of the complex.
• Coordinate repairs and improvements to enhance the overall appearance and functionality.
• Collaborate with team to ensure the sports complex is well-maintained and continuously improved.

Programming and Events: 

• Plan and execute a diverse range of sports programs, leagues, and events.
• Collaborate with coaches and organizers to ensure successful competitions and activities.
• Develop relationships with events rights holders to ensure a robust events calendar

Regulatory Compliance:

• Stay informed about relevant regulations and ensure compliance with safety and operational standards.
• Obtain and maintain necessary permits and licenses.

Marketing and Promotion: 

• Develop marketing strategies to attract athletes, teams, and spectators.
• Utilize digital platforms and traditional media to promote facility offerings.
• Partner with local tourism organizations to drive economic impact

Community Engagement: 

• Establish strong ties with the local community, schools, and sports organizations.
• Implement outreach programs and initiatives to encourage community involvement.

Continuous Improvement 

• Identify opportunities for facility enhancements and implement improvements.
• Stay abreast of industry trends to keep the facility competitive and innovative.

Data Analysis and Reporting: 

• Collect and analyze data related to sales, customer feedback, and market trends.
• Prepare regular reports to evaluate the effectiveness of business development strategies.

 

Education/Qualifications/Certifications/Requirements

• Bachelor’s Degree preferred in the following areas: Business, Sports Management, or a related field. MBA is a plus.
• Proven experience in sports facility management or a similar leadership role.
• Proven experience operating a facility with overall revenue of $3M.
• Strong organizational, communication, and leadership skills.
• Knowledge of various sports and their specific facility requirements.
• Ability to work flexible hours, including evenings and weekends.
• Excellent analytical and problem-solving abilities.
• Proficiency in using business and data analysis tools.
• A passion for sports and a customer-centric mindset.
• Perform all job tasks within the rules and guidelines of all safety programs.
• Work as a Team Player with co-workers and in conjunction with other departments.
• Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.

 

Classification:

Full-time, Non-Seasonal, Salaried, Exempt

 

KemperSports Management is an Equal Opportunity Employer