Food & Beverage Manager

Property Description:

The crown jewel of the club is the 18-hole championship golf course, renovated in 2004. The course is immaculately maintained with greens that are fast and true. Well-groomed bunkers and attractive landscaping reflect the conscientiousness of the caretakers. The golf course is challenging and presents plenty of temptations to the more polished golfer. A first class 9-hole par 3 course presents some of the most spectacular vistas in the entire Tidewater area. Other diversions at the club include a driving range, putting and chipping greens, swimming pool (seasonal), croquet court, and a complete tennis center with both indoor and outdoor courts. Both the golfing and tennis centers are staffed with certified professionals and include well stocked pro shops. The Cedar Point clubhouse offers a casual dining room and private dining room; both with panoramic views of the water. Additionally, the facility contains private meeting rooms, an art gallery, locker rooms, and the golfing center. An outdoor terrace is a nice area to relax and mingle with friends after any activity. Weekly events keep the clubhouse alive with members and their guests.

Position Summary:

Responsible for all food and beverage service for the club.  Directly supervises all food and beverage staff including service staff, banquet staff, bartenders, beverage cart staff, and Child Watch Staff. Assists with planning and implementation of budgets. Executes weekly supplies orders, and monthly beverage inventories for each outlet. Hires, trains and supervises subordinates.

Essential Duties and Responsibilities:

• Assist in the development of the annual food and beverage budget and operating plan. Implement the plan according to Company operating policies and procedures to ensure profit goals are achieved as outlined.
• Plan and implement staffing schedules to ensure customer service standards are achieved with minimum employee cost. Monitor activities to ensure compliance with Company payroll policies and procedures.
• Conduct daily pre-shift meetings with all staff to review relevant information for each shift.
• Create and / or update staff training manuals as needed to match standards in the operation.
• Conduct ongoing training for all staff including specials, customer service standards, and food and beverage product knowledge.
• Ensure maintenance of all appropriate sanitation standards including, but not limited to, employee hygiene and uniforms, receiving areas, dining areas, patio, snack bar areas, bar areas, restrooms, and beverage carts.
• Ensure compliance with operating guidelines related to the R.A.M. or Tips programs. Ensure operations comply with all state and federal laws, rules and regulations, relating to food and beverage sanitation, alcohol and tobacco, and ADA requirements.
• Manage employment activities for applicable staff members, including but not limited to, personnel recruitment and selection, performance evaluations, training, discipline and termination, etc.
• Ensure all menus are current in the operation and in all online areas.
• Ensure the Dining Reservation online forms are current an up-to-date with all pertinent information.
• Attend weekly BEO meeting with Events Director and other F&B Assistant Managers.
• Pick up weekly liquor orders from VABC stores.
• Perform other duties as appropriate.

Qualifications:

• High school, college degree, required or preferred.
• 5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.
• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

Supervises:

All food & beverage Front of the House staff.

Classification:

Full-time, Non-Seasonal, Salaried, Exempt

KemperSports Management is an Equal Opportunity Employer