Director of Event Sales

Property Description: 

A Place of Healing and Rejuvenation:  Even the earliest travelers to Western North Carolina knew that they couldn’t simply pass through this part of the Blue Ridge Mountains. Time and again, people returned to this area now known as Flat Rock, NC, seeking refuge from harsh climates and disease. For centuries, it has always been a place of healing and rejuvenation.

 

You’re Among Friends: Residents of Kenmure have the best of both worlds: They can enjoy the quiet tranquility of a hike on our walking trail, or they can compete with one of our many groups on the golf course or in an organized pickleball tournament. They can enjoy a restful moment on our mansion’s veranda, or they can head inside for cocktails and a meal with friends. Kenmure is an easy place to relax and enjoy an active lifestyle.

 

Some of our amenities include:

• An 18-hole championship golf course
• 6 tennis courts with soft and hard playing surfaces
• 4 pickle ball courts
• Indoor and outdoor heated pools
• A fitness and wellness center
• Excellent dining options
• A beautiful and historic clubhouse

 

Position Summary: The Director of Event Sales is responsible for generating revenue at the facility by promoting and selling special events, weddings, banquets, conferences, group golf outing packages, etc. to corporate clients and the general public in the local market.  Duties will involve working with management to plan, advertise, organize and coordinate events to ensure our customers have a five-star experience at the facility.

 

Essential Duties and Responsibilities:

• Sell and organize all special events, weddings, banquets, conferences, group outings, tournaments to corporate clients and the general public in the local market.
• Build relationships with media, hotels, convention contacts, golf associations, civic organizations, etc. to promote group outings, special events, and tournament play.
• Process all requests for group outings/events. Prepare and maintain and outings calendar for the year. Develop and maintain a perpetual client roster.
• Organize and handle all details for group outings, special events, banquets, tournaments, etc. Manage communication between departments to help ensure coordination of all guest needs and activities. Ensure that all employees, especially customer contact personnel, fully understand all pertinent details in order to maximize customer satisfaction.
• Assist preparing brochures and group outing information packages.
• Conduct orientations and tours as needed for guests. Interact with guests in a congenial and professional manner to provide information regarding facility products, services, amenities, activities, policies, etc.
• Handle customer inquiries and/or complaints in accordance with Club operating policies and procedures.
• Be fully knowledgeable of golf shop merchandise, restaurant and bar menus, and amenities in order to generate additional revenue through up-selling prior to and/or during outings/events. Assist customers with special merchandise orders.
• Monitor guest activities. Review customer satisfaction information. Analyze information reflecting customer purchases, usage of amenities, products and services. Make recommendations to appropriate departments as a means of continuous improvement.
• Perform other duties as appropriate.

 

Qualifications:

• College education preferred.
• 3 years outside sales and marketing experience, preferably in the golf or hospitality industry.
• Demonstrated quality interpersonal communication skills, presentation skills and sales skills.
• Dedication and commitment to excellent customer service.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

 

Supervises:

Banquet Manager

 

Classification:

Full-time, Salaried, Exempt

 

KemperSports Management is an Equal Opportunity Employer