General Manager

KemperSports Management

Position Summary:

The General Manager will oversee the day-to-day operations and strategic development of an athletic sports complex. This role requires a dynamic leader with a passion for sports, exceptional organizational skills, and the ability to create a positive and thriving environment for athletes and visitors.


Essential Duties and Responsibilities:

  • Operational Leadership:
    • Manage all aspects of facility operations, ensuring smooth and efficient daily functioning.
    • Develop and implement operational policies and procedures to optimize facility utilization.
  • Team Management:
    • Recruit, train, and supervise a diverse team, including facility staff, coaches, and support personnel.
    • Foster a collaborative and positive work environment to enhance employee performance.
  • Financial Management:
    • Develop and manage budgets, controlling costs and maximizing revenue streams.
    • Identify opportunities for sponsorship, partnerships, and revenue-generating events.
    • Monitor financial performance and prepare budget reports.
  • Facility Maintenance:
    • Oversee the maintenance and cleanliness of both indoor and outdoor facilities.
    • Coordinate repairs and improvements to enhance the overall appearance and functionality.
    • Collaborate with team to ensure the sports complex is well-maintained and continuously improved.
  • Programming and Events:
    • Plan and execute a diverse range of sports programs, leagues, and events.
    • Collaborate with coaches and organizers to ensure successful competitions and activities.
  • Regulatory Compliance:
    • Stay informed about relevant regulations and ensure compliance with safety and operational standards.
    • Obtain and maintain necessary permits and licenses.
  • Marketing and Promotion:
    • Develop marketing strategies to attract athletes, teams, and spectators.
    • Utilize digital platforms and traditional media to promote facility offerings.
  • Community Engagement:
    • Establish strong ties with the local community, schools, and sports organizations.
    • Implement outreach programs and initiatives to encourage community involvement.
  • Continuous Improvement:
    • Identify opportunities for facility enhancements and implement improvements.
    • Stay abreast of industry trends to keep the facility competitive and innovative.
  • Data Analysis and Reporting:
    • Collect and analyze data related to sales, customer feedback, and market trends.
    • Prepare regular reports to evaluate the effectiveness of business development strategies.
  • Client / Community Relations
    • Maintain client relations and support the efforts of recreation on behalf of our client
    • Execute monthly client communication and provide facility updates as needed
    • Assist with city initiatives as they relate to the sports complex



  • Bachelor’s Degree in the following areas: Business, Sports Management, or a related field. MBA is a plus.
  • Proven experience in sports facility management or a similar leadership role of sports facilities.
  • Proven experience operating a facility with overall revenue of $1M.
  • Strong organizational, communication, and leadership skills.
  • Knowledge of various sports and their specific facility requirements.
  • Ability to work flexible hours, including evenings and weekends.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in using business and data analysis tools.
  • A passion for sports and a customer-centric mindset.
  • Perform all job tasks within the rules and guidelines of all safety programs.
  • Work as a Team Player with co-workers and in conjunction with other departments.
  • Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes, and work cooperatively and jointly to provide quality customer service.



Full-Time, Non-Seasonal, Salaried, Exempt


KemperSports Management is an Equal Opportunity Employer