THE MOST TRUSTED NAME IN GOLF
FOR MORE THAN THREE DECADES
At KemperSports, our passion for the game of golf is rivaled only by our expertise in the business of golf. Given the current challenges in the golf industry, at no time in recent history has this been more critical. We have knowledge, expertise and tools to help you realize your vision for your facility and achieve financial success.
As your golf partner, we start by analyzing your unique situation, strengths and opportunities, and then we identify and implement strategies and tactics that will help you achieve your objectives. By employing this customized approach, we've been driving peak performance for our clients for over 35 years.
KemperSports provides a full range of expert turn-key management services that includes sales and marketing, revenue management, golf shop operations, food and beverage operations, hospitality and lodging operations, agronomic and facility maintenance, benefits administration, payroll and accounting services and staff training. Additionally, KemperSports has developed proprietary programs designed to help our managed properties achieve peak performance.
Golf Course Management Services & Programs
This proprietary service program is designed to improve and enhance employee communication skills with guests and other staff members. The program is administered by our operations group and involves on-going education. The True Service™ strategy is a commitment to achieving personal relationships with guests in order to take the facility to the highest level of operating professionalism and financial success.
This proprietary program delivers an online survey to golfers 24-48 hours after their visit to measure the quality of their golfing experience. The valuable feedback loop helps us immediately identify and resolve any issues regarding customer service, course conditions and/or F&B operations, leading to happier, more loyal customers and increased revenue.
KemperSports' proprietary Green To A Tee™ program encompasses environmentally focused initiatives within several core areas of facility operations, including:
- Golf Course Maintenance
- Habitat Management
- Water Conservation
- Energy Usage
- "Green" Vendor Utilization
- Staff Education and Training
By providing numerous resources that include best practices guides, webinars, revenue-generating programs and contract templates, the Center of Excellence helps the sales and marketing staff at each of our managed properties optimize their sales efforts. It also includes our proprietary online marketing crash course, Digital University, and the most advanced Pace Reporting tools in the industry.
At KemperSports, a strong safety culture is at the heart of everything we do. In collaboration with the risk management experts at Aon Global, we have created this proprietary safety program which includes a comprehensive manual and action plan for each property we manage.
NATIONAL PURCHASING POWER & EXPENSE MANAGEMENT
By leveraging our national purchasing power and strategic partnerships, we are able to save our clients thousands of dollars on equipment, supplies and services each year.